Be sure you are logging into DocuSign with your @berkeley email address.
Check your CalNet directory listing to be sure the primary email has the suffix @berkeley.edu Please do NOT use email addresses such as @law.berkeley.edu, @haas.berkeley.edu or @calperformances.berkeley.edu or any other subdomain.
Check with your Departmental Account Administrator to make sure you have an active account. If you need to look up your Administrator, check the Active Accounts sheet. If you are still not able to log into DocuSign, ask your Administrator for help, then email esignatures-support@berkeley.edu.